11.7 Survivor consultation


In any Coordinated Community Response Model the voices and opinions of survivors should play a central role. This section will feature reports of survivor consultation that has taken place and also guidance on how to carry out effective consultation.


Say it loud, Say it Proud

LGBT Domestic Abuse Forum (2012)

A practical guide to engaging and involving lesbian, gay, bisexual and trans survivors of domestic abuse in the development of services.

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LGBT Domestic Abuse Forum want to make sure that the guides and documents we develop are useful to services working with survivors. If you intend to use this guide, please complete the feedback form

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Guide to Focus Groups

Ontario Women’s Health Network (2009)

This handbook is founded on the experiential learnings of the Ontario Women's Health Network from conducting focus groups over the years. It is intended as a guide to help strategise, plan, implement and analyze focus groups in your community.

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Still We Rise: report from WNC Focus Groups to inform the Cross-Government Consultation “Together We Can End Violence Against Women and Girls”

Women's National Commission (2009)

To inform the ‘Together we can end violence against women and girls’ consultation the Home Office commissioned the Women's National Commission to undertake focus groups to gather women’s views on their experiences of violence, what would make women and girls feel and be safer, and on suggested proposals to prevent violence against women and girls. The report summarises the findings of the 24 focus groups that were held.

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A Facilitator’s Guide: conducting focus groups with children on ‘stop discrimination and violence against girls’

Unicef (2007)

This is a guide for facilitators to prepare and conduct focus groups with children.

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Speaking up: survivor’s experiences of policing as part of a coordinated community response to domestic violence

Standing Together (2006)

This consultation, and the ones conducted by Standing Together over the last five years, attempt to expand the consultation process by carrying out consultation with those who have experienced the services of Standing Together partner agencies firsthand.

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Domestic Violence Survivors' Forums in the UK: Experiments in Involving Abused Women in Domestic Violence Services and Policy-making

Hague, G. (2005) [abstract]

This paper showcases the pioneering work of the first few key domestic violence survivors' forums in the UK with brief descriptive accounts of three innovators in the field: Croydon Domestic Violence Survivors' Forum, Voice for Change and the Phoenix Group. These groups form part of attempts to involve survivors of domestic violence in policy and service development.

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“Professionals by Experience”: A guide to service user participation and consultation for domestic violence services

Hague, G. et al. (2002)

This is a guide to developing meaningful consultation with domestic violence service users in regard to policy development and service provision.  

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Heard and Not Judged: consultation with survivors of domestic violence in the London Borough of Hammersmith and Fulham 2002-03

Standing Together (2003)

This is the second report on consultation with survivors of domestic violence in Hammersmith & Fulham. Standing Together partner agencies found that they were effectively able to use the report from 2001–02 to positively impact on improvements to service provision in the borough. The aim of this report is for it to be used towards incorporating women survivors' feedback and recommendations into agency policy and good practice.

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Survivors Speak: a report of the findings of consultations with survivors of domestic violence 2001-2002

Standing Together (2002)

Whilst completing the consultation, it became apparent that there has not been very much reported consultation with women survivors to date in the UK that has been used so directly to effect change in key agencies in the criminal and civil legal processes. This report can therefore be utilised for a variety of reasons towards incorporating women survivors’ feedback and recommendations into agency policy and practice.

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Abused women’s perspectives: the responsiveness of domestic violence provision and inter-agency initiatives

Hague, G. et al.

Funded by the Economic and Social Research Council this multi methodological, two-year study aimed to return to working from a survivor perspective by listening to the voices of abused women as a source of innovative theory and policy development. It explored the extent of user participation in inter-agency initiatives, refuge groups and specialist domestic violence services, and sought examples of good practice.

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